Designing work that works for humans and systems

Research and practice on disability in the workplace — focusing on long-term impairments, chronic pain, and neurodiversity — turned into strategy that moves and workplaces that last.

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Dr. Maria Zapata

About

Dr. Maria Zapata

Founder & Principal Consultant, Humanly Works.

I started Humanly Works after years of researching what organizations often overlook: the conditions that allow people to do their best work. This project grew out of doctoral research on disability, gender, and employment — fieldwork carried out in Scotland and Peru studying how skilled professionals navigate work alongside chronic pain, caregiving, and organizational expectations. Now based in Canada, I continue building on it, with a growing focus on neurodiversity and the invisible costs of presenteeism.

One conviction came out of all of it: when people are seen as whole human beings, not managed as variables, organizations win too. Performance goes up. Attrition goes down. And the business case takes care of itself.

Credentials

  • PhD, Human ResourcesHeriot-Watt University, Edinburgh. James-Watt Scholarship recipient.
  • MBAEdinburgh Business School. 30% Club UK Chapter Scholarship recipient.
  • Master in Pedagogic InnovationEUCIM, Madrid.
  • BA, Political Science & GovernmentPUCP, Lima.
  • Associate Fellow, Advance HE
  • Based in the Okanagan, BC, Canada. Working internationally.
Organizations already measure outcomes. I help them understand the human conditions that produce them. — Dr. Maria Zapata

Services

What I do

Practice

Consulting, diagnostics, and advisory support for organizations managing long-term impairments, chronic pain, and neurodiversity in their workforce.

Research

Applied research that turns lived experience of impairment and presenteeism into evidence leaders and organizations can use.

Strategy

Evidence-informed recommendations connecting impairment-inclusive practice to organizational outcomes.

Speaking

Keynotes, panels, and conversations on chronic pain, neurodiversity, and the future of work.

Process

How I work

Discover

A conversation to understand your challenge, your context, and what you've already tried.

Understand

Evidence and analysis — what your data, your people, and your practices are actually telling you.

Design

Recommendations grounded in research and shaped to work in your real organizational context.

Implement

Practical action — support that doesn't disappear after the final slide.

Core offering

Workplace Readability Index™

The umbrella diagnostic behind everything I deliver — it makes the hidden costs of masked impairment visible, and produces two concrete outcomes for your organization.

WRI

The Workplace Readability Index™

An advanced diagnostic audit that benchmarks your organization's hidden presenteeism costs, mapping where employees mask chronic pain and long-term impairments due to traditional corporate biases.

Two outcomes the audit unlocks

Fluctuating Capacity Framework™ (FCF)

A structured operational system that replaces risky medical disclosures with dynamic, traffic-light communication protocols to seamlessly manage fluctuating employee energy levels.

The Financial Recovery

A high-yield performance model that transitions your management team from tracking rigid physical presence to measuring objective outputs — protecting your organization from costly turnover and compliance liabilities.

Get in touch

Ready to shape a workplace that lasts? Write to .

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